CAFCASS Provision of Cloud Contact centre as a Service (CCaaS) and Cloud telephony Services

CafcasscontractContracts Finder ↗Ref CAF210-19SME suitableVCSE suitablecomplete

Estimated value

£37k

Awarded value

£37k

Awarded 14 Apr 2019

Suppliers

Lots

1 awarded

Published

08 Jun 2020

Deadline 31 Mar 2019

Other contracts from Cafcass· 10

Most recent notices published by the same contracting authority.

Title	Type	Value	Published
Background checking services	contract	£96k	17 Mar 2026
Capital Minor Works projects for Derby, Chelmsford, Peterborough and Portsmouth Cafcass reference CAF594-25	contract	—	30 Jan 2026
ITT for Cafcass new service called Enabling Family Time reference CAF592-25	contract	—	09 Jan 2026
Cafcass Framework CAF592-25 for Enabling Family Time	contract	£2.0m	05 Nov 2025
Case Working recording tool	contract	£113k	16 Apr 2025
Call for Competition for Partners that are interested in delivering a support service for families in family court proceedings - Improving Child and Family Arrangement Service (ICFA)	contract	—	26 Feb 2025
CAF477-24 - Call for Competition for Partners that are interested in delivering a support service for families in family court proceedings - Improving Child and Family Arrangement Service (ICFA)	call off	—	19 Feb 2025
Subscription based Research Services	contract	£356k	14 Jan 2025
CAF465-24 Back office software	contract	£290k	07 Jan 2025
CAF511-24 Security Services	contract	£228k	07 Jan 2025

Cross-buyer view of this supplier's public-sector wins.

Title	Type	Value	Published
Telephony Services	contract	£60k	10 Apr 2026
Workforce Management Software	contract	£194k	26 Jan 2026
GB-London: CON-22-244 Calabrio Service	contract	£86k	21 Jun 2023
Framework for the Provision of Telecommunications and Associated Services	contract	£20.0m	30 Apr 2018
Cafcass Call Centre Procurement	contract	£82k	24 Feb 2017