GB-Norwich: Easy Access (Contact Centre)
Estimated value
£204k
Awarded value
£204k
Awarded 11 Nov 2024
Suppliers
1
Lots
1
1 awarded
Published
06 Dec 2024
Deadline 11 Nov 2024
Other contracts from Flagship Housing Group· 10
Most recent notices published by the same contracting authority.
| Title | Type | Value | Published |
|---|---|---|---|
| Software Portal services for smart thermostat devices | contract | — | 02 Sept 2025 |
| Domestic Appliances for Hopestead - Award Notice | contract | £370k | 21 May 2025 |
| Lift Replacement Works at Tripos Court Student Accommodation | contract | £200k | 02 May 2025 |
| GB-Norwich: Independent audit for electricity and gas & water | contract | £150k | 30 Apr 2025 |
| Research into Repairs report | contract | — | 22 Apr 2025 |
| GB-Norwich: Income Analytics and Engagement Service | contract | £128k | 19 Mar 2025 |
| GB-Norwich: The Provision of Electrical Materials | contract | £5.0m | 19 Mar 2025 |
| GB-Norwich: Robotic Process Automation (RPA) software to automate the verification of Universal Credit | contract | £40k | 27 Feb 2025 |
| Domestic Appliances for Hopestead | contract | — | 20 Feb 2025 |
| Asbestos Removal 2024 - Lot 2 - Communal and Reactive | contract | — | 18 Feb 2025 |
Other contracts awarded to TTEC CONSULTING (UK) LIMITED· 8
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Microsoft Dynamics 365 Contact Centre Telephony Programme | contract | £65k | 16 Mar 2026 |
| CRM System Configuration | contract | — | 13 Oct 2025 |
| Contact Centre Support | contract | £65k | 24 Jun 2025 |
| P253 - Contact Centre Transformation | contract | £413k | 17 Feb 2025 |
| GB-Norwich: Customer experience hub | contract | £31k | 24 Sept 2024 |
| Customer Relationship Management ("CRM") Re-Implementation - AWARD | contract | — | 01 Jul 2024 |
| Business Continuity Communications System | contract | £47k | 20 Jun 2024 |
| COV - Contact Centre Telephony Platform Implementation Partner | contract | £160k | 19 Jan 2024 |