ITSM Replacement with ESM Tool
Estimated value
£240k
Awarded value
£243k
Awarded 01 Feb 2024
Suppliers
1
Lots
1
1 awarded
Published
15 Feb 2024
Deadline 02 Feb 2024
Description
Software replacement.
Scope
- Reference
- 302 - G Cloud Call Off
- Total value
- £240,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 05 Feb 2024 to 04 Feb 2026
- CPV classifications
- 48100000
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Submission & procedure
- Submission deadline
- 02 Feb 2024, 12:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£243k
Award date
01 Feb 2024
Contract start
05 Feb 2024
Contract end
04 Feb 2026
Awarded to
Awarded suppliers· 1 supplier
Awarded 01 Feb 2024 · Contract period 05 Feb 2024 — 04 Feb 2026
Award value
£243k
Other contracts from DUDLEY MBC
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Alemba ltd· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| The Provision of a Case Management System for the Digital Forensics Unit | contract | £156k | 09 Apr 2026 |
| IT Service Management (ITSM) Platform | contract | £317k | 04 Mar 2026 |
| IT Service Management (ITSM) Platform 2026 onwards | contract | — | 04 Feb 2026 |
| Alemba Service Manager Cloud | contract | £28k | 15 Jan 2026 |
| ITSM Service Renewal | contract | — | 01 Oct 2025 |
| IT Service Management (ITSM) Platform 2026 onwards | contract | — | 09 Sept 2025 |
| vFire additional licences and associated maintenance and support | contract | — | 14 Aug 2025 |
| CO0591 Enterprise Service Management Solution | call off | £581k | 14 Aug 2025 |
| CO0591 Enterprise Service Management Solution | contract | — | 14 Aug 2025 |
| IT Service Management Solution (RFS22-020) | contract | — | 24 Jul 2025 |