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496 noticesopen · sorted by deadline ascending

Page 22 of 25

Time to close

Value

Type

Buyer

Notice

Closing this week20 notices

06 Jul

£4.4m

Estimated

Tender

FTS · Services

West Midlands Combined Authority

The Provision of Journey Planning, Mobile Ticketing and Mobile Application

IT services· Published 05 Jun

06 Jul

—

Estimated

Tender

Newry, Mourne and Down District Council (NMD)

CA17999 - Tender 27/2026 - PEACEPLUS PP1022 - Ballymote Centre - BCP Energy Efficiency Upgrades

Architecture & engineering· Published 08 Jun

06 Jul

—

Estimated

Tender

FTS · Supplies

Chorley Council

Invitation to Tender - The Provision of a Suite of Gym Equipment

Musical instruments· Published 01 Jun

06 Jul

£450k

Estimated

Tender

FTS · Services

NHS England

Provision of NHS Youth Forum Services

Health & social· Published 05 Jun

06 Jul

£433k

Estimated

Tender

FTS · Services

Ofgem

NDRHI & GGSS Statistical and Targeted Audits

Sewage & refuse· Published 26 Jun

06 Jul

£210k

Estimated

Tender

FTS · Services

Orkney Islands Council

Provision of Domestic Stock Condition Surveys

Architecture & engineering· Published 03 Jun

06 Jul

£2.1m

Estimated

Tender

FTS · Services

NHS BATH AND NORTH EAST SOMERSET, SWINDON AND WILTSHIRE INTEGRATED CARE BOARD

Sight Testing for Children and Young People in Special Educational Settings

· Published 02 Jun

06 Jul

£1.0m

Estimated

Tender

FTS · Services

Bristol City Council

Watercourse Maintenance

Construction work· Published 01 Jun

06 Jul

£44k

Estimated

Below-thresh.

FTS · Services

Heritage Fund

Digital Asset Management System

IT services· Published 08 Jun

06 Jul

£600k

Estimated

Tender

London Borough of Merton

ePayment System

Financial services· Published 15 May

06 Jul

£225k

Estimated

Tender

FTS · Services

West Lothian Council

WLC Provision of Parental Employment Support

Education & training· Published 05 Jun

06 Jul

—

Estimated

Tender

FTS · Works

UNIVERSITY OF SALFORD(THE)

Public Realm Programme Phase One

Construction work· Published 11 Jun

06 Jul

—

Estimated

Tender

FTS · Services

Places for People

Specialist Decant Accommodation Provider

Hotel & restaurant· Published 09 Jun

06 Jul

£750k

Estimated

Tender

FTS · Services

Swansea University

SU30(26) Creative Design and publications production with end-to-end print services

Business services· Published 09 Jun

06 Jul

£433k

Estimated

Tender

FTS · Services

Ofgem

NDRHI & GGSS Statistical and Targeted Audits

Sewage & refuse· Published 05 Jun

06 Jul

£5.3m

Estimated

Tender

FTS · Services

The Highland Council

Provision of Skip Services

Sewage & refuse· Published 05 Jun

06 Jul

£2.3m

Estimated

Tender

FTS · Services

City of Bradford Metropolitan District Council

Bradford Children’s Services - Children and Young Person’s Occupational Therapy Service

Health & social· Published 08 Jun

06 Jul

£252k

Estimated

Tender

FTS · Supplies

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

General Medical Assessment Consumables

Medical equipment· Published 05 Jun

06 Jul

£1.9bn

Estimated

Tender

FTS · Works

Transport Scotland

A9 Dualling Delivery Framework Agreement

Construction work· Published 04 Jun

06 Jul

£288.2m

Estimated

Tender

FTS · Services

NHS England

West Midlands Tier 4 CAMHS Lead Provider

Health & social· Published 09 Jun

Page 22 of 25

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025