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165,209 noticesclosed · sorted by publication date

Page 401 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

31 Jan

—

Estimated

Closed

TUDOR PARK LIMITED

Air Conditioning Maintenance

Repair & maintenance· Published 20 Jan

CLOSED

14 Feb

£600k

Estimated

Closed

Bristol City Council

GR/HRA/ Scaffolding for residential properties

Construction materials· Published 20 Jan

CLOSED

12 Feb

£25k

Estimated

Closed

Imperial War Museums

GB-London: Summative Evaluation for the War and the Mind Exhibition at IWM London

Recreational & cultural· Published 20 Jan

CLOSED

21 Feb

—

Estimated

Closed

CORNWALL EDUCATION LEARNING TRUST

Cornwall Education Learning Trust ~ Catering Tender

Hotel & restaurant· Published 20 Jan

CLOSED

20 Feb

£1.0m

Estimated

Closed

Leicester City Council

PAN3089 - Dog Kennelling and Pet Boarding Services

Health & social· Published 20 Jan

CLOSED

03 Feb

—

Estimated

Closed

Liverpool John Moores University

Request for Information - IT Training and Development for LJMU Staff

Software packages· Published 20 Jan

CLOSED

21 Feb

—

Estimated

Closed

Bolsover District Council

Health and Safety Training

Education & training· Published 20 Jan

CLOSED

20 Nov

—

Estimated

Closed

UNIVERSITY OF EAST ANGLIA

Toilet Provision for Graduation Event 2025

Chemical products· Published 20 Jan

CLOSED

24 Feb

£500k

Estimated

Closed

York St John University

GB-York: Grange Townhouse Window Refurbishment Services ITT

Construction materials· Published 20 Jan

CLOSED

20 Feb

—

Estimated

Closed

Welland Procurement

TENDER FOR DOG WARDEN AND KENNELLING SERVICES HARBOROUGH DISTRICT COUNCIL AND MELTON BOROUGH COUNCIL

Other services· Published 20 Jan

CLOSED

25 Jan

£5.0m

Estimated

Closed

ALIGN JV (Bouygues Travaux Publics, VolkerFitzpatrick and Sir Robert McAlpine)

HS2 C1 ALIGN JV - Leather Lane FRC

Construction work· Published 20 Jan

CLOSED

19 Feb

—

Estimated

Closed

The Weald Community School and 6th Form

The Weald Community School and 6th Form ~ Catering Tender

Hotel & restaurant· Published 20 Jan

CLOSED

24 Feb

—

Estimated

Closed

Places for People

Places for People Developments Windows Framework - England

Construction work· Published 20 Jan

CLOSED

10 Feb

£1.3m

Estimated

Closed

Newcastle City Council

Lumen Split Works

Construction work· Published 20 Jan

CLOSED

03 Feb

£350k

Estimated

Closed

Devon and Cornwall Police

Supply and Delivery of Police Launch for Devon and Cornwall Police

Transport equipment· Published 20 Jan

CLOSED

20 Feb

—

Estimated

Closed

Southampton City Council

Southampton Early Advice and Support (SEAS) service

Health & social· Published 20 Jan

CLOSED

03 Feb

£200k

Estimated

Closed

AMEY DEFENCE SERVICES LIMITED

FDIS - Lichfield Front Door replacements to 43 properties (Flats) - FY2025/26 - Amey Central Region - West

Construction work· Published 20 Jan

CLOSED

17 Feb

—

Estimated

Closed

Foreign Commonwealth and Development Office

Medical Insurance Services for the British Embassy Kyiv

Financial services· Published 19 Jan

CLOSED

21 Feb

—

Estimated

Closed

Northern Trains Limited

CCTV and SISS Maintenance

Repair & maintenance· Published 18 Jan

CLOSED

03 Feb

—

Estimated

Closed

PENZANCE DRY DOCK (2009) LIMITED

Supply, installation and commissioning of Workshop Doors

Construction materials· Published 18 Jan

Page 401 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025