PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices
BuyersSuppliersNotices
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
  1. Home›
  2. Suppliers›
  3. Software packages (CPV 48)›
  4. Netcall Technology Ltd
NT

Netcall Technology Ltd

Software packages · Bedford
Large

Netcall Technology Ltd offers an AI-driven platform called Liberty, which focuses on process automation and customer engagement. Their solutions include contact centre services, low-code application development, and robotic process automation.

netcall.com ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£292.1m
Live
56
Buyers
70
12m
£263.9m
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities3
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts56 / 97
  • Top buyers70
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags0
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — Netcall Technology LtdUpdated 06 Jul 2026

At a glance · for buyers and watchdogs

Netcall Technology Ltd has won £292.1m across 70 public-sector buyers, with 56 live contracts. No active Companies House risk flags.

Why: top buyer NHS SHARED BUSINESS SERVICES LIMITED at 88% · 78% in Software packages · 0 active risk flags · 0 modifications.

Decision signals
0Active red flags
ActiveCompany status
56 of 97Live contracts
88%Top-buyer concentration
78%Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value

Commitments mapped to the Government Social Value Model themes.

⚑ Self-reported
—

No social-value commitments yet

Jobs, skills, environmental, inequality and community commitments appear here once a claimed supplier attributes them to awarded contracts, or once we detect them on the supplier’s website.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Services · 6
Liberty ConverseAI-powered Contact Centre solution ↗Liberty CreateLow-code application development ↗Liberty RPAAI-powered automation ↗Liberty SparkProcess mapping and improvement ↗Liberty IDPAI-powered intelligent document processing ↗Digital ExperienceCreating seamless, user-friendly online services. ↗
Frameworks & DPS · 3 from notices
  • Liberty CONVERSE and CONNECTSouth Hams District Council · £378k
  • Maint-4553-WH-NetcallPartners Procurement Service · £30k
  • Liberty Create SoftwareMHRA · £28k

Extracted automatically from netcall.com on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies · 5

Delivery stories from the supplier’s website. Clients are not yet cross-checked against award records.

◐ From supplier website
Medway CouncilResident-centred Digital Transformation ↗Runnymede Borough CouncilDriving Forward AI Service Delivery ↗Transport for LondonCritical Data Migration with RPA ↗Newcastle City CouncilRising Expectations, Shrinking Budgets & Fragmented Systems ↗Network RailTransitioning to Digital ↗

Extracted automatically from netcall.com on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships

Independently issued. Verification dates cross-checked against issuer registers.

↔ Cross-checked
—

No accreditations recorded

B-Corp, ISO, Cyber Essentials, Living Wage and similar credentials appear here once added by a claimed supplier and cross-checked against the issuing register.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 56 live · 41 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
Provision of Patient and Healthcare Comms and Related IT Services
The Borough Council of Worthing4800000001 Apr 2026£697k3 yrsLive
ENHT - Patient Engagement Portal (PEP)
The East and North Hertfordshire NHS Trust ("ENHT")4851700031 Mar 2026£176k12 moLive
CBMDC 462 - automated telephony call routing solution
City of Bradford Metropolitan District Council3254300001 Apr 2026£41k2 yrsLive
AT1367 - Digital Platform - Low Code
Luton Council4800000026 Feb 2026£475k3.7 yrsLive
Netcall Services
County Durham and Darlington NHS Foundation Trust3241210001 Feb 2026£341k3 yrsLive
Patient Appointment Reminder and Notification Software Licences
West Suffolk NHS Foundation Trust4881400019 Nov 2025£29k12 moLive
Liberty Converse CX - Contact Centre Solution
Stroud District Council4800000019 Dec 2025£604k5 yrsLive
CA16878 - MAINT6403-RFL(NM)-Netcall Liberty
Partners Procurement Service7226700030 Jul 2025£70k12 moLive
Customer Experience and Enterprise Digital Platform
Cumberland Council4800000029 Nov 2025£1.3m4 yrsLive
GB-St Helens: Contract Award Notice - Netcall Contact Centre Software
Torus62 Limited7226800018 Nov 2025£621k4 yrsLive
Total live value £21.3m · mean award £3.0m1–10 of 97

Top buyers · 70 buyers · top 3 = 94%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
NHS SHARED BUSINESS SERVICES LIMITED
5 contracts
88%
since 2021
2
N H S Shared Business Services
1 contract
3%
since 2023
3
North Yorkshire County Council
2 contracts
3%
since 2024
4
EU SUPPLY LIMITED
1 contract
1%
since 2024
5
Westmorland and Furness Council
1 contract
0%
since 2025
6
Cumberland Council
1 contract
0%
since 2025
7
The Borough Council of Worthing
1 contract
0%
since 2026
8
Torus62 Limited
1 contract
0%
since 2025
9
Stroud District Council
1 contract
0%
since 2025
10
City of Bradford Metropolitan District Council
3 contracts
0%
since 2025

Category mix

CPV-division share of last-12m awarded value. Single-category exposure: 78%.

✓ From notices
Software packages48
78%
IT services72
19%
Radio & TV equipment32
3%
Business services79
0%
⚠ Concentration: 78% of recent awarded value sits in a single CPV division. A category-specific downturn would materially affect revenue.

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
London8 contracts
93%
North East10 contracts
3%
North West7 contracts
1%
Yorkshire20 contracts
1%
South West4 contracts
0%
East Midlands7 contracts
0%
Eastern7 contracts
0%
West Midlands6 contracts
0%
South East5 contracts
0%
Wales1 contract
0%

Peers

Suppliers with overlapping CPVs & buyers (last 24m). Netcall Technology Ltd highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
NT
Netcall Technology Ltd
No£263.9m—
DE
Deloitte LLP
No£200.0m1
PC
PA Consulting
No£150.0m1
TS
Trustmarque Solutions Ltd
No£65.7m3
AT
Atamis Ltd
Yes£36.4m3
IS
Influential Software Services
Yes£30.0m1
Compare peers →

Red flags · 0 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
✓ Clean. No active risk signals from Companies House status, charges or insolvency records.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
Trading status
Active
Live at Companies House
Annual accounts
Up to date
Last made up to 30 Jun 2025
Confirmation statement
Up to date
Next due 01 Jan 2027
Outstanding charges
0
No charges registered
Insolvency history
None
No insolvency cases registered
Certifications (ISO, Cyber Essentials, Living Wage, B-Corp, modern-slavery) are supplier self-reported and appear once a claimed profile adds them.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Live sync — registered details, directors, PSC and SIC codes.

✓ Live sync

Registered details

Company no.
01812912
Status
Active
Type
Public limited
Incorporated
01 May 1984
Reg. office
Suite 203, Bedford Heights Brickhill Drive, Bedford, Bedfordshire, MK41 7PH
SIC codes
70100 · 82990
Last accounts
30 Jun 2025
Next accounts due
31 Dec 2026

Directors & PSC

  • PLATT, James Derrick — director
    Appointed 24 Oct 2024
  • HALKES, Nigel Leslie — director
    Appointed 19 Dec 2023
  • HUGHES, Richard Gareth — director
    Appointed 19 Dec 2023
  • ORMONDROYD, James Andrew — director
    Appointed 30 Jul 2010
  • JACKSON, Michael Edward Wilson — director
    Appointed 23 Mar 2009
  • GREENSMITH, Michael Charles — secretary
    Appointed 04 Mar 2009

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
NETCALL PLC
01812912 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.