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AC

AQUARIUS CONTACT CENTRES LIMITED

UK public-sector supplier
Large

Aquarius Contact Centres Limited provides fully managed, 24/7 outsourced call centre solutions, including customer support, out of hours call handling, and various other services tailored to different sectors.

aquariusuk.co.uk ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£297k
Live
2
Buyers
1
12m
—
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts2 / 2
  • Top buyers1
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags0
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — AQUARIUS CONTACT CENTRES LIMITEDUpdated 27 Jul 2026

At a glance · for buyers and watchdogs

AQUARIUS CONTACT CENTRES LIMITED has won £297k across 1 public-sector buyer, with 2 live contracts.

Why: top buyer Karbon Homes at 100% · 0 active risk flags · 0 modifications.

Decision signals
0Active red flags
No CH recordCompany status
2 of 2Live contracts
100%Top-buyer concentration
—Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value

Commitments mapped to the Government Social Value Model themes.

⚑ Self-reported
—

No social-value commitments yet

Jobs, skills, environmental, inequality and community commitments appear here once a claimed supplier attributes them to awarded contracts, or once we detect them on the supplier’s website.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Services · 17
Customer SupportOutsource your customer service and sales support; we’ll take care of everything. ↗Out of Hours Call HandlingProviding call handling services outside of regular business hours. ↗Customer Service & Sales SupportSupport for customer service and sales operations. ↗Live ChatReal-time chat support for customers. ↗Email SupportHandling customer inquiries via email. ↗Customer Help DeskDedicated help desk services for customer inquiries. ↗Reception SupportVirtual reception services to manage incoming calls. ↗Appointment Booking & Diary ManagementManaging appointments and schedules for clients. ↗Virtual ReceptionProviding a virtual reception service for businesses. ↗Telephone Answering ServicesAnswering calls on behalf of clients. ↗Telephone Lines & SMSProviding telephone lines and SMS services. ↗Operations SupportSupporting operational needs of businesses. ↗Telephone Order ProcessingProcessing orders received via telephone. ↗PCI ComplianceEnsuring compliance with PCI standards. ↗E-commerce ManagementManaging e-commerce operations for clients. ↗Media Response / Data CaptureCapturing data and responding to media inquiries. ↗24/7 Disaster RecoveryProviding disaster recovery services around the clock. ↗

Extracted automatically from aquariusuk.co.uk on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies · 6

Delivery stories from the supplier’s website. Clients are not yet cross-checked against award records.

◐ From supplier website
CullrossCullross ↗CuramCuram ↗EazipayEazipay ↗Golfbreaks.comGolfbreaks.com ↗HamleysHamleys ↗Magenta StarMagenta Star ↗

Extracted automatically from aquariusuk.co.uk on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships

Independently issued. Verification dates cross-checked against issuer registers.

↔ Cross-checked
—

No accreditations recorded

B-Corp, ISO, Cyber Essentials, Living Wage and similar credentials appear here once added by a claimed supplier and cross-checked against the issuing register.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 2 live · 0 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
CA12546 - Out of Hours Customer Contact Service
Karbon Homes7951200031 Oct 2023£297k3 yrsLive
Out of Hours Customer Contact Service
Karbon Homes————Live
Total live value £297k · mean award £149k

Top buyers · 1 buyers · top 3 = 100%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
Karbon Homes
2 contracts
100%
since 2024

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
North East2 contracts
100%

Peers

Suppliers with overlapping CPVs & buyers (last 24m). AQUARIUS CONTACT CENTRES LIMITED highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
R1
Route 101 Limited
Yes£265.3m1
TE
TELEPERFORMANCE LIMITED
No£44.8m2
HU
HGS UK
No£28.0m1
SE
Serco Limited
No£23.8m1
JO
Journeycall Limited
No£14.9m2
AC
AQUARIUS CONTACT CENTRES LIMITED
No——
Compare peers →

Red flags · 0 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
No Companies House record linked — automated risk checks unavailable.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
No Companies House record linked — statutory compliance checks unavailable.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Registered details, directors and PSC.

✓ Live sync
🏛

No Companies House record linked

A Companies House number is on file but the record has not been synced yet.

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
—
SC367855 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.