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  4. TOTAL SUPPORT SERVICES LIMITED
TS

TOTAL SUPPORT SERVICES LIMITED

Business services · Orpington
Large

Total Support Services Limited offers a range of cleaning and maintenance services tailored to various sectors. They focus on delivering high-quality, reliable, and responsive services to their clients.

tss-uk.com ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£186.0m
Live
27
Buyers
28
12m
£156.4m
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities4
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts27 / 50
  • Top buyers28
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags0
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — TOTAL SUPPORT SERVICES LIMITEDUpdated 06 Jul 2026

At a glance · for buyers and watchdogs

TOTAL SUPPORT SERVICES LIMITED has won £186.0m across 28 public-sector buyers, with 27 live contracts. No active Companies House risk flags.

Why: top buyer HORNCHURCH ACADEMY TRUST at 45% · 88% in Business services · 0 active risk flags · 0 modifications.

Decision signals
0Active red flags
ActiveCompany status
27 of 50Live contracts
45%Top-buyer concentration
88%Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value

Commitments mapped to the Government Social Value Model themes.

⚑ Self-reported
—

No social-value commitments yet

Jobs, skills, environmental, inequality and community commitments appear here once a claimed supplier attributes them to awarded contracts, or once we detect them on the supplier’s website.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Services · 7
Daily Cleaning ServicesSpecially trained teams provide daily cleaning services across a broad range of sectors. ↗Specialist Cleaning ServicesTailored solutions for specialist cleaning needs using appropriate equipment and techniques. ↗Specialist Support ServicesMaintenance ServicesWaste ManagementWindow CleaningPest Control
Frameworks & DPS · 4 from notices
  • 263_25 Total Cleaning Service SolutionsEspo · £1.6m
  • 263_20 Total Cleaning Service SolutionsEspo · £1.1m
  • TC494 - Cleaning of GalleriesManchester City Council · £130k
  • Office Cleaning at Forest Research, Roslin EdinburghForestry Commission FC · £105k

Extracted automatically from tss-uk.com on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies

Delivery stories the supplier has published, with sector and outcome.

⚑ Self-reported
—

No case studies yet

Once a claimed supplier publishes delivery stories — the buyer, the sector, what was delivered and the outcome — they appear here.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships · 4

Credentials listed on the supplier’s website. Not yet checked against issuer registers.

◐ From supplier website
Core credentials · 2/6
Cyber EssentialsNot evidenced✓
Cyber Essentials PlusNot evidenced✓
ISO 27001 — Information securityNot evidenced✓
ISO 9001 — QualityISO✓
ISO 14001 — EnvironmentalISO✓
ISO 45001 — Health & safetyNot evidenced✓
Other credentials & memberships · 2
OHSAS 18001ISO · Certification
Client Service Excellence Award 2026BUILD Magazine · award ↗

Extracted automatically from tss-uk.com on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 27 live · 23 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
PP-10183a Hornchurch Academy Trust Facilities Management Open Framework
HORNCHURCH ACADEMY TRUST—08 Jun 2026£83.0m2 yrspending
V&A - Soft FM
Victoria and Albert Museum—01 Jul 2026£25.3m5 yrspending
Security and Cleaning Services
London Universities Purchasing Consortium—22 Dec 2025£32.0m2 yrspending
London Museum: Cleaning, Waste and Portering Services
London Museum—02 Feb 2026—4 yrspending
Soft Facilities Management Services Provider
Natural History Museum7999310001 Nov 2025£14.2m5 yrsLive
Brockenhurst College ~ Cleaning Tender
Brockenhurst College9091930001 Aug 2025£1.9m5 yrsLive
Pest Control
GOLDING HOMES LIMITED—01 Sept 2025£80k3 yrspending
CA15340 - Glebe School - Building Cleaning Services
Glebe School9091120001 Sept 2025£387k3 yrsLive
263_25 Total Cleaning Service Solutions
Espo2431530001 Jan 2025£1.6m2 yrsLive
Daily & Periodic Cleaning Services Tanner Row, York - AWARD
Historic England9091000006 Jan 2025£106k3 yrsLive
Total live value £38.8m · mean award £3.7m1–10 of 50

Top buyers · 28 buyers · top 3 = 76%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
HORNCHURCH ACADEMY TRUST
1 contract
45%
since 2026
2
London Universities Purchasing Consortium
2 contracts
17%
since 2025
3
Victoria and Albert Museum
4 contracts
14%
since 2024
4
The Trustees of the British Museum
2 contracts
9%
since 2022
5
Natural History Museum
2 contracts
8%
since 2025
6
Espo
5 contracts
2%
since 2016
7
BFI
2 contracts
2%
since 2024
8
Brockenhurst College
1 contract
1%
since 2025
9
Southampton City Council
2 contracts
1%
since 2019
10
London & South East Education Group
2 contracts
1%
since 2024

Category mix

CPV-division share of last-12m awarded value. Single-category exposure: 88%.

✓ From notices
Business services79
88%
Sewage & refuse90
12%
⚠ Concentration: 88% of recent awarded value sits in a single CPV division. A category-specific downturn would materially affect revenue.

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
London16 contracts
91%
South East9 contracts
4%
East Midlands6 contracts
4%
West Midlands4 contracts
0%
South West3 contracts
0%
North West4 contracts
0%
Scotland1 contract
0%
Region resolved for 54% of awarded value (by buyer postcode); the remainder lacks a usable address.

Peers

Suppliers with overlapping CPVs & buyers (last 24m). TOTAL SUPPORT SERVICES LIMITED highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
SR
Suez Recycling and Recovery UK Ltd
No£360.0m3
TS
TOTAL SUPPORT SERVICES LIMITED
No£156.4m—
OG
OCS Group UK Limited
No£13.0m2
N-
N-VIRO LIMITED
No£5.4m1
BN
Bidvest Noonan (UK) Limited
No£5.2m2
SK
Smurfit Kappa Recycling
No£4.6m1
Compare peers →

Red flags · 0 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
✓ Clean. No active risk signals from Companies House status, charges or insolvency records.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
Trading status
Active
Live at Companies House
Annual accounts
Due in -6d
Next due 30 Jun 2026
Confirmation statement
Up to date
Next due 09 Apr 2027
Outstanding charges
0
No charges registered
Insolvency history
None
No insolvency cases registered
Certifications (ISO, Cyber Essentials, Living Wage, B-Corp, modern-slavery) are supplier self-reported and appear once a claimed profile adds them.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Live sync — registered details, directors, PSC and SIC codes.

✓ Live sync

Registered details

Company no.
02821660
Status
Active
Type
Private limited
Incorporated
26 May 1993
Reg. office
Lynwood House, Crofton Road, Orpington, Kent, BR6 8QE
SIC codes
81210
Last accounts
30 Jun 2024
Next accounts due
30 Jun 2026

Directors & PSC

  • GOSTT, Katrina — secretary
    Appointed 25 Aug 2020
  • ALEXANDER, James Christian — director
    Appointed 18 Dec 2017
  • GOSTT, Daniel — director
    Appointed 01 Apr 1999
  • Total Support Services Holdings Limited — person with significant control
    ownership of shares 75 to 100 percent · voting rights 75 to 100 percent · right to appoint and remove directors

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
TOTAL SUPPORT SERVICES LIMITED
02821660 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.