Energy Bills Discount Scheme Operations Centre
Estimated value
£2.0m
Awarded value
£2.0m
Suppliers
1
Lots
1
Published
20 Apr 2023
Description
The Authority requires one Supplier to: Deliver a verification management process for applicants that believe they are eligible for the additional support for Energy and Trade Intensive Industries (ETII's). Deliver a verification management process for applicants that believe they are eligible for the additional support for Heat Networks with domestic customers. Deliver a telephony and email service to businesses who require guidance on eligibility and application support to verify eligibility.
Scope
- Reference
- tender_351968/1196773
- Total value
- £2,000,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 21 Mar 2023 to 01 Apr 2024
- CPV classifications
- 71314200
Submission & procedure
- Submission deadline
- 02 Mar 2023, 3:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£2.0m
Award date
21 Mar 2023
Contract start
21 Mar 2023
Contract end
01 Apr 2024
Awarded suppliers· 1 supplier
Awarded 21 Mar 2023 · Contract period 21 Mar 2023 — 01 Apr 2024
Other contracts from Department for Business, Energy & Industrial Strategy
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to HGS UK Ltd· 6
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| contract_15741 - Contact Centre for DBS | contract | £28.0m | 09 Jul 2025 |
| Dispute Support - Enhanced Enquiries Service | contract | — | 13 May 2024 |
| Dispute Support - Enhanced Enquiries Service | contract | £1.3m | 13 May 2024 |
| Contract for the provision of contact centre services | contract | £8.0m | 30 Sept 2021 |
| COVID-19 Vaccination Helpline - Call Handling | contract | £13.6m | 18 Mar 2021 |
| Additional Call Centre Capacity | contract | — | 15 Feb 2021 |