COVID-19 Vaccination Helpline - Call Handling

NHS EnglandcontractContracts FinderRef CF-0143900D0O000000rwimUAA1complete
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Estimated value

£13.6m

Awarded value

£13.6m

Awarded 09 Feb 2021

Suppliers

1

Lots

1

1 awarded

Published

18 Mar 2021

Deadline 05 Feb 2021

Description

The COVID-19 Vaccination Helpline (CVH) is a telephony-based service that facilitates the booking of vaccine appointments for callers who are in receipt of a letter stating their eligibility for a vaccine.

Scope

Reference
CF-0143900D0O000000rwimUAA1
Total value
£13,600,000 excluding VAT
Commercial tool
Standalone contract
Contract dates
01 Mar 2021 to 29 Jun 2021
CPV classifications
79512000

Submission & procedure

Submission deadline
05 Feb 2021, 12:00 am

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£13.6m

Award date

09 Feb 2021

Contract start

01 Mar 2021

Contract end

29 Jun 2021

Awarded to