Citizen Facing Contact Centre Services
Estimated value
£28.0m
Awarded value
£28.0m
Awarded 28 Sept 2023
Suppliers
1
Lots
1
1 awarded
Published
26 Oct 2023
Deadline 05 May 2023
Other contracts from NHS England· 10
Most recent notices published by the same contracting authority.
| Title | Type | Value | Published |
|---|---|---|---|
| Matrix - Desk Booking System | call off | £105k | 08 May 2026 |
| Telephony 0300 Numbers Renewal (Gamma) 2026 - 2028 | call off | £17k | 08 May 2026 |
| ID&V Checking Service | contract | £150k | 08 May 2026 |
| Xerox Managed Print renewal 26/27 | call off | £127k | 08 May 2026 |
| Manage Engine ServiceDesk Plus Licences | call off | £29k | 08 May 2026 |
| Ccube EDRMS C302203 Annual Maintenance and Support 2025 - 2026 | contract | £105k | 08 May 2026 |
| Clinicals Run Maintain Transform | call off | £38.0m | 10 Apr 2026 |
| Specialised Pharmaceutical Logistics and Warehouse Services for Vaccination & Immunisation Programmes | contract | — | 07 Apr 2026 |
| NHS England procurement for the supply of Pan-genotypic Direct Acting Antiviral (DAA) Hepatitis C treatments and the provision of Hepatitis C elimination initiatives | contract | — | 07 Apr 2026 |
| CPIT System Integration to NHSE RAVS | contract | £500k | 01 Apr 2026 |
Other contracts awarded to TELEPERFORMANCE LIMITED· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Retention, storage and subsequent deletion of data relating to 119 VBS | contract | — | 26 Feb 2026 |
| ScotRail Customer Contact Centre | contract | — | 14 Nov 2025 |
| Outsourced Services | contract | — | 02 Oct 2025 |
| Outsourced Services | contract | — | 22 Sept 2025 |
| Retention, storage and subsequent deletion of data relating to 119 VBS | contract | — | 20 May 2025 |
| GB-Glasgow: Contact Centre Services | contract | £82.6m | 15 Apr 2025 |
| Get into Teaching Information Service | contract | — | 29 Jul 2024 |
| Get into Teaching Information Service | contract | £44.8m | 29 Jul 2024 |
| Universal Credit Targeted Case Review Resource Augmentation | contract | £694.0m | 12 Jul 2024 |
| Extension to Enquiry Handling Service for the Go For It Programme | contract | — | 03 May 2023 |