BTA1700 e commerce customer service desk platform
British Tourist Authority t/a VisitBritain/VisitEnglandcontractContracts Finder ↗Ref CF-0013800D4L000000DloEUASSME suitableVCSE suitablecomplete
Estimated value
£74k
Awarded value
£74k
Awarded 07 Aug 2023
Suppliers
1
Lots
1
1 awarded
Published
08 Sept 2023
Deadline 05 May 2023
Other contracts from British Tourist Authority t/a VisitBritain/VisitEngland· 10
Most recent notices published by the same contracting authority.
| Title | Type | Value | Published |
|---|---|---|---|
| C1436 BTA2222 Anholt Nation Brands Index 2026 | contract | — | 17 Jun 2026 |
| BTA2225 - IBTM World 2026 Stand Space | contract | — | 17 Jun 2026 |
| BTA2177 - Analytics 360 with GA4 Properties | contract | £112k | 05 Mar 2026 |
| BTA2193 C1368 IPS Sponsored Questions Contract | contract | — | 23 Jan 2026 |
| Management of Visit England Awards for Excellence 2026 | contract | £120k | 05 Nov 2025 |
| BTA2116 - US Pension Scheme Actuarial Services | contract | — | 03 Oct 2025 |
| BTA2162 - Destination Britain North America 2025 | contract | — | 03 Oct 2025 |
| Land, Leisure and Tourism Show 2025 | contract | — | 24 Sept 2025 |
| China and Northeast Asia Mission (CNEA Mission 2025) | contract | — | 23 Sept 2025 |
| BTA2158 - Destination Britain North America 2025 - Venue Booking | contract | — | 23 Sept 2025 |
Other contracts awarded to Zendesk Inc· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Zendesk for Clearing | contract | £110k | 02 Dec 2025 |
| Zendesk Licences (2025) | contract | £549k | 15 Jul 2025 |
| Department for Business and Trade - Zendesk 2024 - 2026 | contract | £122k | 30 Oct 2024 |
| Ticketing System for the Department for Business and Trade | contract | £150k | 15 Jan 2024 |
| Provision of Zendesk ITSM tool | contract | £37k | 21 Nov 2023 |
| WP2159- Zendesk Licences (2023) | contract | £560k | 04 Sept 2023 |
| VEAT - Zendesk Suite | contract | £165k | 01 Aug 2023 |
| Pension Wise CRM | contract | £6k | 18 Apr 2023 |
| GB-Liverpool: Customer Helpdesk Software Services | contract | £100k | 13 Jan 2023 |
| WP1979 Zendesk Licenses Variation for extension | call off | £449k | 22 Jul 2022 |