Contact Centre Solution for Somerset Council
Estimated value
£150k
Awarded value
£150k
Awarded 04 Jul 2025
Suppliers
1
Lots
1
1 awarded
Published
08 Jul 2025
Deadline 01 Jul 2025
Description
Contact Centre solution for Somerset Council. Awarded via CCS GCloud 14. 12 Month contract with optional 12 month extension
Scope
- Reference
- C1000544
- Total value
- £150,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 04 Jul 2025 to 03 Jul 2027
- CPV classifications
- 72000000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 01 Jul 2025, 11:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£150k
Award date
04 Jul 2025
Contract start
04 Jul 2025
Contract end
03 Jul 2027
Awarded to
Awarded suppliers· 1 supplier
Awarded 04 Jul 2025 · Contract period 04 Jul 2025 — 03 Jul 2027
Award value
£150k
Other contracts from Somerset Council
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Kerv Experieince Ltd· 5
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Contact Telephony Services | contract | — | 23 May 2025 |
| Customer Contact Centre Cloud Platform | contract | £1.1m | 22 Jan 2025 |
| Contact Centre as a Service | contract | — | 10 Jan 2025 |
| His Majesty's Courts and Tribunals Contact Center as a Service | contract | £11.4m | 18 Nov 2024 |
| Contact Centre Software | contract | £235k | 01 Aug 2024 |