His Majesty's Courts and Tribunals Contact Center as a Service
Estimated value
£6.7m
Awarded value
£11.4m
Awarded 31 Oct 2024
Suppliers
1
Lots
1
1 awarded
Published
18 Nov 2024
Deadline 06 Aug 2024
Description
A Contact Centre as a Service (CCaaS) solution for use within the Courts and Tribunals Service Centres.
Scope
- Reference
- tender_373611/1426252
- Total value
- £6,699,861.21 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 31 Oct 2024 to 29 Oct 2027
- CPV classifications
- 64200000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 06 Aug 2024, 10:59 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£11.4m
Award date
31 Oct 2024
Contract start
31 Oct 2024
Contract end
29 Oct 2027
Awarded to