Contact Centre Software
Estimated value
£235k
Awarded value
£235k
Awarded 09 May 2024
Suppliers
1
Lots
1
1 awarded
Published
01 Aug 2024
Deadline 29 Feb 2024
Description
Contact Centre software
Scope
- Reference
- WLINDC001-DN709667-68052335
- Total value
- £235,023 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 29 Jul 2024 to 28 Jul 2027
- CPV classifications
- 48000000 72000000
Submission & procedure
- Submission deadline
- 29 Feb 2024, 12:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£235k
Award date
09 May 2024
Contract start
29 Jul 2024
Contract end
28 Jul 2027
Awarded to
Awarded suppliers· 1 supplier
Awarded 09 May 2024 · Contract period 29 Jul 2024 — 28 Jul 2027
Award value
£235k
Other contracts from West Lindsey District Council
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Kerv Experience· 5
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Contact Centre Solution for Somerset Council | contract | £150k | 08 Jul 2025 |
| Contact Telephony Services | contract | — | 23 May 2025 |
| Customer Contact Centre Cloud Platform | contract | £1.1m | 22 Jan 2025 |
| Contact Centre as a Service | contract | — | 10 Jan 2025 |
| His Majesty's Courts and Tribunals Contact Center as a Service | contract | £11.4m | 18 Nov 2024 |