Regional Operations Centre (East) Incident Management Software renewal 2024/25

NHS EnglandcontractContracts FinderRef CF-2400200D0O000000rwimUAASME suitableVCSE suitablecomplete
View buyer

Estimated value

£30k

Awarded value

£30k

Awarded 28 May 2024

Suppliers

1

Lots

1

1 awarded

Published

14 Aug 2024

Deadline 16 May 2024

Other contracts from NHS England· 10

Most recent notices published by the same contracting authority.

View buyer profile →
TitleTypeValuePublished
Matrix - Desk Booking Systemcall off£105k08 May 2026
Telephony 0300 Numbers Renewal (Gamma) 2026 - 2028call off£17k08 May 2026
ID&V Checking Servicecontract£150k08 May 2026
Xerox Managed Print renewal 26/27call off£127k08 May 2026
Manage Engine ServiceDesk Plus Licencescall off£29k08 May 2026
Ccube EDRMS C302203 Annual Maintenance and Support 2025 - 2026contract£105k08 May 2026
Clinicals Run Maintain Transformcall off£38.0m10 Apr 2026
Specialised Pharmaceutical Logistics and Warehouse Services for Vaccination & Immunisation Programmescontract07 Apr 2026
NHS England procurement for the supply of Pan-genotypic Direct Acting Antiviral (DAA) Hepatitis C treatments and the provision of Hepatitis C elimination initiativescontract07 Apr 2026
CPIT System Integration to NHSE RAVScontract£500k01 Apr 2026

Other contracts awarded to Freshworks Technologies UK Limited· 10

Cross-buyer view of this supplier's public-sector wins.

View supplier profile →
TitleTypeValuePublished
Helpdesk Systemcontract£30k16 May 2025
Freshservice - ITSM Service Desk Softwarecontract£76k29 Aug 2024
Helpdesk Systemcontract£36k29 Apr 2024
IT service management system for NHS Mid and South Essex Integrated Care Boardcontract£29k09 Aug 2023
ITSM Tool Replacementcontract£200k17 May 2023
Brunel ITSM Service Desk Softwarecontract£288k09 Dec 2022
ITSM Service Desk Softwarecontract£64k22 Apr 2022
IT Service Management Toolcontract£108k21 Jul 2021
Service Desk Softwarecontract£63k17 Sept 2020
Customer request servicecontract£120k29 Aug 2018