Service Desk Software - Knowledge Services & Library
Estimated value
£26k
Awarded value
£39k
Awarded 29 Mar 2026
Suppliers
1
Lots
1
1 awarded
Published
02 Apr 2026
Deadline 20 Feb 2026
Other contracts from NHS England· 10
Most recent notices published by the same contracting authority.
| Title | Type | Value | Published |
|---|---|---|---|
| Matrix - Desk Booking System | call off | £105k | 08 May 2026 |
| Telephony 0300 Numbers Renewal (Gamma) 2026 - 2028 | call off | £17k | 08 May 2026 |
| ID&V Checking Service | contract | £150k | 08 May 2026 |
| Xerox Managed Print renewal 26/27 | call off | £127k | 08 May 2026 |
| Manage Engine ServiceDesk Plus Licences | call off | £29k | 08 May 2026 |
| Ccube EDRMS C302203 Annual Maintenance and Support 2025 - 2026 | contract | £105k | 08 May 2026 |
| Clinicals Run Maintain Transform | call off | £38.0m | 10 Apr 2026 |
| Specialised Pharmaceutical Logistics and Warehouse Services for Vaccination & Immunisation Programmes | contract | — | 07 Apr 2026 |
| NHS England procurement for the supply of Pan-genotypic Direct Acting Antiviral (DAA) Hepatitis C treatments and the provision of Hepatitis C elimination initiatives | contract | — | 07 Apr 2026 |
| CPIT System Integration to NHSE RAVS | contract | £500k | 01 Apr 2026 |
Other contracts awarded to Freshworks Inc.· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| DHSC: GO: Freshdesks Email Ticketing Platform 2026 -2027 | contract | £10k | 14 Apr 2026 |
| PAHT - ITSM Software Project | contract | £574k | 13 Apr 2026 |
| Workforce, Training and Education IT Service Desk | contract | £371k | 02 Apr 2026 |
| Information Technology Service Management(ITSM) | contract | £144k | 02 Apr 2026 |
| GB-Hull: IT Service Desk | contract | £58k | 02 Apr 2026 |
| Contract Award for Freshworks ITSM Software | contract | £340k | 26 Jan 2026 |
| Contract for the provision of IBCA Digital Service Management Tooling | contract | £279k | 22 Dec 2025 |
| Freshservice Subscription | contract | £36k | 12 Dec 2025 |
| Service Management Tool - Support Hubs | contract | £479k | 04 Dec 2025 |
| IT Helpdesk Software | contract | £26k | 13 Nov 2025 |