Batch 9 Call off Contract - Cycle Hire Contact Centre
Estimated value
£2.5m
Awarded value
£2.5m
Awarded 25 Jan 2022
Suppliers
1
Lots
1
1 awarded
Published
03 Mar 2022
Deadline 25 Jan 2022
Description
Call Centre and Key Fulfilment for the Cycle Hire Contract
Scope
- Reference
- TfL 91640 Batch 9
- Total value
- £2,506,947.59 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 30 Apr 2022 to 29 Apr 2024
- CPV classifications
- 79342300
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 25 Jan 2022, 12:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£2.5m
Award date
25 Jan 2022
Contract start
30 Apr 2022
Contract end
29 Apr 2024
Awarded to
Awarded suppliers· 1 supplier
Awarded 25 Jan 2022 · Contract period 30 Apr 2022 — 29 Apr 2024
Award value
£2.5m
Other contracts from Transport for London
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Journeycall Limited,· 10
Cross-buyer view of this supplier's public-sector wins.
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|---|---|---|---|
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| Out-of-Hours Customer Support Services | contract | — | 26 Nov 2025 |
| Contact Centre Services | contract | — | 17 Nov 2023 |
| TfL 95743 Contact Centre Outsourced Services Framework | contract | — | 05 Oct 2023 |
| National Contact Centre | contract | — | 12 Jan 2022 |
| TfL 91640 - Batch 8 A Call Handling Oyster Calls and Ticket Production | contract | £8.7m | 06 May 2021 |
| Additional Call Centre Capacity | contract | — | 15 Feb 2021 |
| Batch 5 Oyster Correspondence | contract | £2.5m | 30 Nov 2018 |