Contact Centre Platforms
Estimated value
£2.5m
Awarded value
£2.5m
Awarded 29 Mar 2020
Suppliers
1
Lots
1
1 awarded
Published
30 Mar 2020
Deadline 29 Aug 2019
Other contracts from Liverpool City Council· 10
Most recent notices published by the same contracting authority.
| Title | Type | Value | Published |
|---|---|---|---|
| Pre-habilitation Service for Drugs and Alcohol (Market Engagement Event) | contract | £750k | 01 May 2026 |
| Improvement Partner Liverpool Children and Young People's Services | contract | — | 23 Apr 2026 |
| The DNA of Liverpool | contract | — | 22 Apr 2026 |
| Virtual School - Clinical Psychology Led Education Support | contract | £334k | 22 Apr 2026 |
| Improvement Partner Liverpool Children and Young People's Services | contract | £230k | 22 Apr 2026 |
| All Age Carers Service | contract | £5.5m | 16 Apr 2026 |
| Leisure Management System_26 | contract | £900k | 10 Apr 2026 |
| DN808459 Further Competition under ICT Services Hardware Framework DN776588 Bloomcare Hardware Request for ICT Project Support | contract | — | 09 Apr 2026 |
| DN807865 Further Competition under ICT Services Hardware Framework DN776588 VXRail Hardware Replacement and Support | call off | — | 09 Apr 2026 |
| Multi-Disciplinary Consultancy Services for the Refurbishment and Expansion of Greatie Market(RIBA 2-7) | contract | — | 09 Apr 2026 |
Other contracts awarded to 8x8 UK Ltd· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Voip Telephony | contract | £176k | 22 May 2026 |
| Student Services Contact Cloud Centre (2026- 2029) | contract | £565k | 22 Apr 2026 |
| Cloud Contact Centre | contract | £1.6m | 03 Mar 2026 |
| PAHT - 8x8 SIP Trunking (VOIP Telephony Services) | contract | £280k | 26 Nov 2025 |
| Provision of 8X8 Call Centre Software | contract | £49k | 05 Nov 2025 |
| Virtual Call Handling Software Licenses | contract | £306k | 23 Oct 2025 |
| GB-Witham: ECFRS00378 Unified Communications UCaaS | contract | £272k | 17 Oct 2025 |
| The Provision of Contact Centre Communications Software | contract | — | 13 Oct 2025 |
| Contact Centre Delivery | contract | — | 15 Aug 2025 |
| Contact Centre Telephony | contract | £301k | 06 Aug 2025 |