Inform 360
Leicestershire County CouncilcontractContracts Finder ↗Ref LEICSCC001-DN624091-21786227SME suitablecomplete
Estimated value
£61k
Awarded value
£61k
Awarded 30 Aug 2022
Suppliers
1
Lots
1
1 awarded
Published
18 Nov 2022
Deadline 01 Aug 2022
Description
This is a procurement of Inform 360 to handle a portion of our telephone calls in a more digitally enabling way. Call off from G-cloud12.
Scope
- Reference
- LEICSCC001-DN624091-21786227
- Total value
- £61,250 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 31 Aug 2022 to 30 Aug 2023
- CPV classifications
- 48000000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 01 Aug 2022, 10:59 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£61k
Award date
30 Aug 2022
Contract start
31 Aug 2022
Contract end
30 Aug 2023
Awarded to
Awarded suppliers· 1 supplier
Awarded 30 Aug 2022 · Contract period 31 Aug 2022 — 30 Aug 2023
Award value
£61k
Other contracts from Leicestershire County Council
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Inform Communications Ltd· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Revenues & Benefits Telephony/Chatbot Service | contract | £321k | 23 Feb 2026 |
| National Careers Service IVR/Webchat | contract | £984k | 15 Jul 2024 |
| Automated Telephony and Chatbot Services | contract | £66k | 09 Oct 2023 |
| con_22604 NLP and Webchat Services | contract | £395k | 27 Sept 2023 |
| Revenues and Benefits Telephone Information Service | contract | £26k | 09 Aug 2023 |
| Awarded - Supply of Automated Telephony and Additional Services | contract | £88k | 28 Jul 2023 |
| NLP and Webchat Services | contract | £130k | 23 Dec 2020 |
| Provision of Automated Intelligent enabled Telephony and Searchbot Service | contract | £196k | 14 Dec 2020 |
| Self service solutions | contract | £76k | 15 Feb 2019 |
| Contract Surcharge | contract | £84k | 31 Jul 2018 |