National Careers Service IVR/Webchat
Department for EducationcontractContracts Finder ↗Ref tender_439397/1367294SME suitableVCSE suitablecomplete
Estimated value
£1.7m
Awarded value
£984k
Awarded 13 Jun 2024
Suppliers
1
Lots
1
1 awarded
Published
15 Jul 2024
Deadline 14 Jun 2024
Description
Cloud Software service which is for providing support for the National Careers Service with AI enabled Telephony and Chatbot services.
Scope
- Reference
- tender_439397/1367294
- Total value
- £1,650,075 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 14 Jun 2024 to 13 Jun 2027
- CPV classifications
- 72000000
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Submission & procedure
- Submission deadline
- 14 Jun 2024, 11:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£984k
Award date
13 Jun 2024
Contract start
14 Jun 2024
Contract end
13 Jun 2027
Awarded to