Awarded - Supply of Automated Telephony and Additional Services
Estimated value
£88k
Awarded value
£88k
Awarded 30 May 2023
Suppliers
1
Lots
1
1 awarded
Published
28 Jul 2023
Deadline 31 May 2023
Description
Awarded - Supply of Automated Telephony and additional services
Scope
- Reference
- NHC
- Total value
- £88,040 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 31 May 2023 to 30 May 2025
- CPV classifications
- 50334110
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 31 May 2023, 4:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£88k
Award date
30 May 2023
Contract start
31 May 2023
Contract end
30 May 2025
Awarded to
Awarded suppliers· 1 supplier
Awarded 30 May 2023 · Contract period 31 May 2023 — 30 May 2025
Award value
£88k
Other contracts from North Hertfordshire District Council
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to INFORM COMMUNICATIONS LTD· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Revenues & Benefits Telephony/Chatbot Service | contract | £321k | 23 Feb 2026 |
| National Careers Service IVR/Webchat | contract | £984k | 15 Jul 2024 |
| Automated Telephony and Chatbot Services | contract | £66k | 09 Oct 2023 |
| con_22604 NLP and Webchat Services | contract | £395k | 27 Sept 2023 |
| Revenues and Benefits Telephone Information Service | contract | £26k | 09 Aug 2023 |
| Inform 360 | contract | £61k | 18 Nov 2022 |
| NLP and Webchat Services | contract | £130k | 23 Dec 2020 |
| Provision of Automated Intelligent enabled Telephony and Searchbot Service | contract | £196k | 14 Dec 2020 |
| Self service solutions | contract | £76k | 15 Feb 2019 |
| Contract Surcharge | contract | £84k | 31 Jul 2018 |