Revenues & Benefits Telephony/Chatbot Service
Estimated value
£321k
Awarded value
£321k
Awarded 19 Dec 2025
Suppliers
1
Lots
1
1 awarded
Published
23 Feb 2026
Deadline 30 Nov 2025
Other contracts from Dorset Council· 10
Most recent notices published by the same contracting authority.
| Title | Type | Value | Published |
|---|---|---|---|
| Framework for the Supply of Operated and Self-Operated Plant Hire | contract | £13.5m | 16 Jun 2026 |
| Highways Waste and Recycling Framework | contract | £2.2m | 16 Jun 2026 |
| Framework for the Supply of Highway Construction Materials | contract | £27.0m | 16 Jun 2026 |
| Framework for the Supply of Operated and Self-Operated Plant Hire | contract | £13.5m | 15 Jun 2026 |
| Highways Waste and Recycling Framework | contract | £2.2m | 15 Jun 2026 |
| eTendering Software - Procontract | contract | — | 15 Jun 2026 |
| e-Tourism Solution: Design, Support and Hosting Agreement | contract | £151k | 27 Apr 2026 |
| Dorset Council Reactive & Planned Repairs and Maintenance – Property and Housing | contract | £37.0m | 22 Apr 2026 |
| Household Recycling Centre, Waste Transfer Stations and Associated Services | contract | £130.0m | 27 Mar 2026 |
| Security at Libraries (Manned Guarding) | contract | — | 02 Mar 2026 |
Other contracts awarded to Inform Communications· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| National Careers Service IVR/Webchat | contract | £984k | 15 Jul 2024 |
| Automated Telephony and Chatbot Services | contract | £66k | 09 Oct 2023 |
| con_22604 NLP and Webchat Services | contract | £395k | 27 Sept 2023 |
| Revenues and Benefits Telephone Information Service | contract | £26k | 09 Aug 2023 |
| Awarded - Supply of Automated Telephony and Additional Services | contract | £88k | 28 Jul 2023 |
| Inform 360 | contract | £61k | 18 Nov 2022 |
| NLP and Webchat Services | contract | £130k | 23 Dec 2020 |
| Provision of Automated Intelligent enabled Telephony and Searchbot Service | contract | £196k | 14 Dec 2020 |
| Self service solutions | contract | £76k | 15 Feb 2019 |
| Contract Surcharge | contract | £84k | 31 Jul 2018 |